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Unsubscribe Management

Email Communications

Manage donor email preferences and unsubscribe requests.

How Unsubscribes Work​

  • Donors can unsubscribe from emails
  • Unsubscribe links are included in emails
  • Status is recorded in donor profile
  • Unsubscribed donors won't receive automated emails

Viewing Unsubscribe Status​

  1. Go to donor profile
  2. Check email subscription status
  3. See if donor has unsubscribed

Resubscribing​

If a donor wants to resubscribe:

  1. Edit the donor profile
  2. Update email subscription preference
  3. Save changes